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Friday, May 06, 2005

problems with amazon.com 

This is a first.....

I placed an order with amazon.com a couple of weeks ago to take advantage of an offer for ordering Mac OSX "Tiger" early, and having it shipped at the end of April.

According to amazon's "where's my stuff" tracking system, delivery of the item was attempted yesterday afternoon, but I wasn't home. I thought it was odd that I didn't have a UPS slip on my door yesterday though.

I was also out working this afternoon. When I came home, I checked my shipping status on amazon, and it said that the package was delivered and signed for this afternoon. I didn't recognize the name of the person who signed for it.

So, I called UPS to get the skivvy.

I gave them the tracking number (originally given to me by amazon, since I never actually got a Yellow UPS slip), and they saw the same info that it had been delivered. They asked for my name and address, and here is where the problem lies: The name of the recipient, and the address weren't mine. In fact, the package wasn't even one that was sent by amazon.com.


I just went to amazon's site to try to sort this out. There's a "contact us" page, but you can't call to talk to a live person. You can only send an email. So I sent an email explaining the whole sitation, and basically asked, "Where's my Tiger?"

Hopefully, this will all get sorted out soon.

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